Refund policy
Returns & Refund Policy
Because all of our products are printed on demand, we do not accept returns or exchanges for reasons such as incorrect sizing, change of mind, or ordering the wrong item.
Every item is made specifically for you once an order is placed.
Damaged or Defective Items
If your order arrives damaged, misprinted, or incorrect, we’ll make it right.
Please contact us within 30 days of delivery and include:
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Your order number
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A brief description of the issue
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Clear photos showing the problem
Once reviewed and approved, we’ll issue a replacement or refund at no extra cost to you.
Non-Returnable Items
Due to the made-to-order nature of our products, we cannot accept returns or exchanges for:
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Wrong size ordered
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Color variation preferences
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Buyer’s remorse
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Normal wear and tear
We strongly recommend reviewing size charts carefully before placing your order.
Refunds
Approved refunds will be issued to the original payment method used at checkout. Processing times may vary depending on your payment provider.
Shipping Issues
If your package is lost in transit or arrives significantly delayed, contact us and we’ll work with our fulfillment partners to resolve the issue.
Contact Us
If there’s a problem with your order, reach out and we’ll help.
Important Notes (for your setup)
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Link this page in the footer
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Link it during checkout
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Keep wording consistent with:
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“Printed on demand”
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“Made to order”
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This policy is fully aligned with Printify’s fulfillment rules and protects the store from unnecessary disputes.